LET US TAKE CARE OF YOUR CUSTOMER CALLS, SO YOU CAN TAKE CARE OF YOUR BUSINESS!
Over the years, we have earned call center and live answering experience with various industries and companies of all sizes. Our professionals can customize your call center requirements that work for you. Our call center agents answer the phones following your specific instructions. This ensures calls are handled as you want as if your business office is answering the phone directly. ZMW Technologies is not just an answering service but an extension of your business. Let’s grow together!
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YOUR CALL CENTER SUPPORT PARTNER!
Across the United States and Canada, we are a cost-effective call center service provider. Our 24-hour calling center and answering services will ensure that your business can provide on-time service to your prestigious clients around the clock. We claim we are the best and most reliable call center service provider. Feel free to explore our website to learn about us and our services.
Call Center Services
Front desk phone operators are the face of any business. They can make or break the business. In today’s world, all customers want to attend to their phone calls without delay. If the front desk does not handle the client’s call professionally, this creates frustration and potentially losing clients. We provide a tailored call center for your business needs. Our professionals know your business well and promptly answer client calls. We strengthen the bond between you and your clients. We are not merely a call center but a front face of your business that promptly connects your clients to your services.
Medical Call Center
We can provide multilingual support. We have a multilingual pool of phone operators with several years of experience in VOIP/Desktop and cloud-based softphones. In addition, our phone operators have extensive experience in the health industry, and they can easily understand medical terminologies and quickly respond to patient queries. All our medical phone operators also have acquaintance with various EMR/EHR software and can respond to the patient’s scheduling questions.
Call Analytics
Our data analysis experts generate customized reports on inbound and outbound calls, voicemails, and call statistics from specific extension or hunt groups.
In House VOIP Technical Support
We provide all kinds of VOIP /IP Desktop phones, cloud-based softphone management, and troubleshooting support.
Our VOIP Managed Services!
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